What happens to my Moneyball account?
You will have the opportunity to Opt Out of having your information transferred over to Dabble from 2:00pm AEDT Friday 03/02/2023 to 11:00pm AEDT Sunday 05/02/2023. From then onwards, your information will be transferred across to Dabble. To activate your new Dabble account, you’ll receive an email from Dabble with instructions to reset your password. Or alternatively, see How do I activate my new Dabble account?
How do I activate my new Dabble account or reset my password?
- Download the Dabble App
- Click Sign In, then hit Forgot Password
- Enter your mobile number, then you’ll be sent a Verification Code
- Input that code, then you’ll be prompted to create a new password for your Dabble account
- Use your mobile number and new password to sign into Dabble
What happens to the balance in my Moneyball account?
This will be shifted across to Dabble when you activate the account.
I already have a Dabble account, what happens then?
If we can identify a matching account based on the same mobile number associated with the account, we will merge these two accounts, moving any Moneyball balance into your Dabble account. If we can't identify this, and you have a Dabble account, please contact our Customer Service team, and we can assist here.
I want to withdraw my balance, how do I do that?
You can access your balance by activating a Dabble account. Alternatively, if you would like to have funds returned to you, please contact Dabble Customer Service at email@example.com. Please note, due to Anti-Money Laundering regulations, all funds must be turned over before being withdrawn.
What happens if I’m on a break?
If you are on a break with Moneyball, Dabble will honour your break period. You can activate your Dabble account once your Break period has ended.
What if I don’t want a Dabble account?
Shame you don’t want to check out our social betting experience! But if you don’t want a Dabble account, you don’t need to activate one. If you have a balance in your account you need to access, please contact Dabble Customer Service at firstname.lastname@example.org.
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